What couriers does Massdrop use for shipping?

For members within the continental United States:

• DHL Smartmail Parcel Ground
• DHL Smartmail Parcel Ground Lightweight
• UPS Surepost
• UPS Ground
• UPS Ground Signature
• USPS First Class
• USPS Priority

For members in Hawaii or Puerto Rico:

• DHL Smartmail Parcel Ground
• DHL Smartmail Parcel Ground Lightweight
• UPS Surepost
• USPS First Class
• USPS Priority

For members in Canada:

• Asendia
• DHL Global Mail Parcel Direct
• UPS Worldwide Saver
• USPS First Class
• USPS Priority

For members in all other countries not mentioned above: 

• DHL Global Mail Packet Plus
• DHL Global Mail Parcel Direct
• UPS Worldwide Saver
• USPS First Class International
• USPS Priority International

Please note: For lighter and less expensive products, our vendors sometimes use a shipping service that doesn’t include tracking information. This is done to provide a lower price for our members.

If you don’t receive your order within the time frame listed here, please submit a support ticket from your transactions page and we can look into the order with the vendor.