What is the estimated delivery time once an order has been shipped?

For members in the continental United States:

  • 3 to 8 business days from the date of shipping

For members in Hawaii and Puerto Rico:

  • 2 to 4 weeks from the date of shipping

 

International members can expect longer shipping times, depending on the country in which they live:

  • Canada: 1 to 3 weeks from the date of shipping
  • Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
  • Other countries not listed above: 3 to 6 weeks from the date of shipping

 

Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.

 

If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to Massdrop Support within 4 months of the date of shipping or before the courier archives the tracking information.