Gift Box Item Exchange Policy

In the event that you receive a defective gift box item, you must report the defect within 30 days of receiving the gift box. We’ll do our best to provide a replacement for the defective item.

 

When you submit your inquiry, please provide a detailed description of the issue, along with photos or videos (if applicable). Depending on inventory availability, we’ll provide either the same item or a similar item of comparable value.