Drop is offering a purchasable extended warranty for select products:
- Massdrop x Sennheiser HD 6XX Headphones
- Massdrop x Sennheiser PC37X Gaming Headset
- Massdrop x Sennheiser HD 58X Jubilee Headphones
Customers who join the applicable drops have the option at checkout to purchase an extended warranty.
The terms of the extended warranty coverage are as follows:
- 3-year extended warranty coverage that replaces the standard manufacturer warranty.
- The extended warranty coverage replaces the standard manufacturer warranty and cannot be stacked.
- What's covered: drops, spills, accidents, liquid damage, plus mechanical and electrical failures during normal use.
- What’s not covered: Lost, or stolen items.
- The extended warranty covers one replacement per policy purchased.
- If a customer receives a DOA or damaged-in-transit item and reports it to Drop Support within 30 days of receiving their order, it will be replaced and won’t count towards the extended warranty coverage limit.
- The damaged/defective unit must be returned to Drop for the replacement to be shipped.
- Get fast warranty coverage direct from Drop Support.
- 7-day/week support, free shipping for all warranty related issues, no deductibles or hidden fees.
- The extended warranty is only purchasable by customers located in the United States of America at this time.